Discover printers
Discovery finds the printers on your network and adds them to HP Insights, so you can secure them, use them for Secure Print Direct and report on them. The tool you use depends on how your printers connect and what you're licensed for.
| Tool | Use it for |
|---|---|
| Device Discovery and Deployment Utility (DDU) | Secure Print with the Cloud Connector: discover devices and secure them for zero-infrastructure cloud printing. Not suitable for environments licensed only for Fleet Analytics or Print Analytics. |
| Device Scout | Secure Print with the Local Connector, and Fleet Analytics and Print Analytics: discover devices, and secure them for printing with the Local Connector. |
Before you begin
- You've defined your printer host addresses. See Define printer host addresses.
- If you're using Device Scout, it's installed. See Install Device Scout.
Discover printers with the DDU
Download the DDU from Secure > Setup Guide in the web console, and run it on any workstation that can reach the printers you want to discover. Select Initiate Device Scan to start discovery. See Device Discovery and Deployment Utility.
Discover printers with Device Scout
Start discovery
When Device Scout finishes installing, it registers with HP server automatically, and the Printer Discovery screen appears.
Select Start Device Scout Discovery. Device Scout scans the host addresses you configured.
Watch the progress
Printers appear in the window as they're found, and a progress bar shows how many IP addresses have been scanned.
Finish discovery
When discovery is complete, the message Your data has been successfully submitted for processing appears. Select OK. The discovered printers are uploaded to HP server automatically.
You can also upload the scan results yourself: select the upload button in the lower-right corner, then Upload to Server.
Check the discovered printers
The printers appear in the web console:
- Secure > Secure Printers
- Direct > Direct Printers
- Fleet > Meter
Note: After successfully installing Device Scout, it will automatically scan your network for devices. It may take a few minutes before the Secure Printers screen is updated with the discovered devices. If the Secure Printers screen is not updated, you may need to click the Refresh button to load the Secure Printers screen with the discovered devices.
Note: After successfully installing Device Scout, it will automatically scan your network for devices. It may take a few minutes before the Fleet > Volume screen is updated with the discovered devices. If not updated, you may need to click the Refresh Now button (found on the upper right corner of the Print > Dashboard screen, next to the Data Quality icon) to load the Fleet > Volume screen with the discovered devices.
Result
Your printers are listed in the web console, ready to secure or add to Secure Print Direct. Printers uploaded this way stay in the database and continue to be monitored, even if they're never added to a scan range.
Next step: Download Print Scout